Customer groups
Purpose
Not every customer gets the same price or sees the same assortment. Customer groups are where this is decided once instead of per customer: who belongs, what it costs for this group, and what the group may see at all.
Scope
- Groups with discount and price-list assignment.
- Membership manual or rule-based — a customer can be assigned deliberately or grow in through a
rule.
- Visibility per product and per category: a group can be unable to see parts of the assortment.
- Group price rules through the core pricing interface at priority 200 — above tier pricing (100)
and below promotion (250) and individual price (300).
- Tax treatment per group — for cases where the group decides how calculation works.
- Sixteen API operations under
/api/v1/customer-groupsand/api/v1/product-group-price-rules.
Interplay
The group hangs off the customer in customer management and takes part in pricing — which also explains how the five priority levels interact. The visibility rules act on the product catalogue; in the customer portal the group therefore co-decides what a logged-in customer sees at all.
Limits
- A group is not a permission model. It steers price and visibility of goods, not the
permissions of people — that is what roles are for.
- The group price rule does not always win. Promotion and individual price rank above it; if the
group price does not apply, look there first.